Title- I have a support ticket that is over 35days old now. They sent us a replacement printer and that replacement printer has never worked! We called them, and were told to make a support ticket and there has been no response. They ignore phone calls and dont call back. Their social media tags and still no responses..
Is it just me?
Thanks Andrew as I sent a laundry list of concerns as well as a request for the part I need. Will keep the group posted. I see that Bill Steele is about to launch Reality Printers https://twitter.com/wjsteele which will be made by FlashForge. Not sure what that means for Polar 3D leadership and future although I am getting leary of hooking my horse to this platform each day the silence mounts.
Looks like I will be joining you with the FFs. Unfortunately, I will not be able to learn/play with it until next August as our school is a week away from Summer break..