After plugging our printer in we immediately get the blue I've white lights indicating that the printer is connected to the network. However, the computer interface says the printer is offline. I tried to "re-add" the printer, but the interface says the printer wasn't found. Any advice?
I discovered my EdTech department had changed the password for the network. I did a support online chat with P3D and they walked me through everything I needed to do in order to bring the printer back online.