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Updating firmware but taking a LONG time

Hey all just curious as to how long a firmware update should take.. i'm going on about 4 hours now... i have a Blue Polar light over Green 3D light .. I cant access the printer from my local ui as it has the update box greyed out... Should i pull the plug on it or let it go?


3 people have this problem

1 year later - same issue continues

I'm having this same problem. The update has taken a few hours--is this expected? 


Is there a way to skip the update and do it later? 

When I unplugged the printer and restarted it the update had been complete even though it never cycled through.
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