Polar Cloud Knowledge Base

Hey all just curious as to how long a firmware update should take.. i'm going on about 4 hours now... i have a Blue Polar light over Green 3D light .. I cant access the printer from my local ui as it has the update box greyed out... Should i pull the plug on it or let it go?

1 year later - same issue continues

I'm having this same problem. The update has taken a few hours--is this expected? 

Is there a way to skip the update and do it later? 

I feel so excited when first time start playing my favorite hearts card game online and free without download at this interesting platform. Thanks for creating.