My printer will not communicate with the cloud at all. The Polar 3D symbol is blue over blue. I have tried the wi-fi, ethernet, and even tried a USB cable. I have reset the printer and the networks. Nothing. I can get on the printers wi-fi and communicate with the printer that way. Other than that nothing works. This thing has had numerous problems since the day I received it. No one from Polar 3D is returning e-mails or phone calls to help anymore. Are there any ideas on what to do?
I am getting nothing from my printer except a red and green LED from the internal board. Put in a work order ticket and have not heard back. Any luck with yours yet?
I ended up Facebook messaging the company. Got a reply almost immediately. As far as resolving the issue, we are still working on it.